Quitting is easy, not smoking is hard: research with smokers of low socio-economic status
Smoking prevalence in NSW is highest in the most disadvantaged populations. In 2009, the Cancer Institute NSW commissioned qualitative research to explore opportunities for a campaign to assist and support smokers, particularly those of lower socio-economic status (SES) in quitting.
Purpose
To explore issues relating to quitting, the use of quitting aids
and support services and to inform the development of a new
campaign which promotes how to quit information.
Method
The research was conducted through a series of six group
discussions, segmented by age, location and readiness to quit.
Recruitment criteria included smoking at least five cigarettes per
day, smokers from lower SES backgrounds and a mix of genders.
Key areas for discussion included:
- How aids have been used in quit attempts
- Opportunities to increase utilisation of aids, in particular
prescribed medications
- Accessibility of aids and barriers to uptake
- Social context of quitting and impact on quit attempts.
Results
What does it mean to want to quit?
There was a considerable gulf between attitudes of wanting to
quit and having an intention to quit. When quizzed on these
constructs, wanting was more like "I think I should", while
intention was "I am going to try".
Within the group discussions, almost all reported that they
wanted to quit, although the time frame tended to be less definite
than in the next one or six months as they had claimed when they
were recruited. When pushed, very few participants in this
research really intended to quit in this time frame.
This observation has a number of implications, one of which is
that it suggests that caution needs to be used with any data that
measures quitting intention by the use of questions such as "are
you thinking about quitting in the next (time period)?", as these
might not accurately reflect actual intention. To some extent
this difference appeared to be related to a perceptual difference
between the idea of making a quit attempt and stopping smoking.
Quitting is easy; not having a cigarette is much
harder!
For some smokers, while at some level they did have an aim to
quit smoking, there was a substantial degree of reluctance to
adopting an attitude of never having another cigarette. For
example, several participants talked about how they would save
themselves a few cigarettes for their quit attempt, or that they
would leave a packet at a friend's place, so that they could have
one when the need arose. While they were quitting, they did
not really intend to not smoke.
...quitting and not having cigarettes
appeared to be quite separate constructs for some smokers.
"I find it easier ... if I'm quitting, that if I want to have
one, I'll have one and then that's it. I'll just have the one
and then I'll go for a few weeks without having one, and then I'll
just have another one if I feel like it. 'cause for me, I
don't want to ... it's too much to just take it all away at
once. So if you are around people who are drinking, one
[cigarette] to me won't do anything to my quitting ... so I give
myself a few."
These observations lead to the thought that it is not so much
quitting that was the difficult part of the process; the hard part
for these smokers was not having a cigarette. Indeed,
quitting and not having cigarettes appeared to be quite separate
constructs for some smokers. To some extent, part of the
failure of these participants' past attempts was related to their
belief that they could smoke cigarettes while they were
quitting.
Interestingly, these allowances tended to be made even in cases
when participants knew that similar actions had been the downfall
of previous quit attempts. Again, it was apparent that, even
in the process of quitting, there was considerable reluctance to
giving up cigarettes completely.
All you need is willpower
There was a strong belief that wanting to quit was the most
important factor in the decision to quit and the efficacy of quit
attempts. There was a similarly strong belief that will
power was the most important factor in ability to quit. To
some extent participants equated 'wanting to quit' with 'willpower
to quit', believing that if they really wanted to quit they would
have the willpower to be able to.
Interestingly, given that their experiences have shown them that
willpower has not been enough for past attempts to succeed, these
experiences have not been sufficient to shift this belief in the
value of will power. Participants tended to explain these failed
attempts by way of some other justification (drinking, socialising,
just decided to have one, etc) rather than to acknowledge that they
did not have sufficient will power at the time that they
relapsed.
Even more interestingly, these past attempts were in fact still
classified as demonstrating the success of willpower. That
they had managed to stop for a period, independently of their
subsequent return to smoking, demonstrated that will power was
sufficient to stop.
Again, these observations demonstrated that quitting and staying
stopped were not the same constructs in smokers' minds, although it
was also apparent that they had not really thought through the
implications of this distinction. To a considerable extent it
appeared that the inconsistencies between stated beliefs, reported
intentions and behavioural experiences could be explained by the
inconsistent treatments given to the two phases of quitting and
staying stopped.
Given the existing level of importance placed on the notion of
willpower, it will be fundamental to the credibility and success of
communications that this is not treated dismissively. These
findings suggest that there may be some opportunity to empathise
with smokers through acknowledging the importance of willpower in
their decisions to quit, while promoting messages about the aids
and resources that are available to help them in the process of
staying stopped.
Barriers to using resources
There was a sense that a smoker needed to be really serious
about quitting before they would call on the assistance of
resources such as GPs or other health professionals. However,
as previously documented, smokers tended to hold back from being
really serious about their quit attempts, hence they tended not to
use these resources. Further, they believed that if they were
really serious, then this attitude (i.e. wanting to quit) along
with the expected concomitant willpower, should be enough to make
them successful.
Commonly, participants felt that it was
pointless talking to doctors because they would only get a lecture
and be offered little in the way of real assistance.
Participants reported a number of specific, and often quite
strong, barriers to consulting with doctors about smoking and
quitting. Some reported negative past experiences of doctors,
referring to experiences that they had interpreted as indicating
incompetence, and noted that this left them reluctant to ask for
anything. Some specifically reported negative past
experiences in relation to smoking, most commonly that their
doctors did nothing other than lecture them about why they should
not smoke. Commonly, participants felt that it was pointless
talking to doctors because they would only get a lecture and be
offered little in the way of real assistance.
Overall, the value and intended use of the Quitline was rated as
quite low. Participants had little understanding of how a
telephone call would assist them in quitting. They were
sceptical of recorded messages, believed that there would be
limited time availability and felt that it was unlikely that they
would be offered any new or useful information or assistance.
There was some scepticism that the service would be provided by
people who would not understand what it was really like to be a
smoker or to be trying to quit.
Experience of NRT and medication
When talking about nicotine replacement and medications, it was
apparent that there was a strong desire for a 'magic bullet'.
To a degree this reflected the difficulty that people experienced
in their attempts to quit. They knew that it was going to be
hard and wanted something to simply stop them from smoking.
In particular, some of those who had previously experienced severe
withdrawal and cravings during past attempts wanted something to
take away the difficulty of these experiences.
However, this desire for a magic bullet was also, to a degree,
reflective of an attitude of wanting it to be easy, or of not
wanting to do the hard work that quitting might take. That
is, they wanted something to take the hard part of quitting away,
and medication seemed to offer this possibility.
A potential problem with this attitude might be that taking up
NRT or medication is done with a presumption that quitting will
then be easy as it is the job of the aids themselves to do the
quitting, rather than the smoker. However, when smokers find
that the process itself is still quite a challenge, even with the
aids, then they might lose any resolve that they had and blame the
aids for "not working".
Conclusions
Getting serious about not smoking
Given these apparently contradictory beliefs and behaviours,
there is a clear need to get people to be serious about quit
attempts. As it is, smokers do not necessarily act as if quitting
smoking and not having a cigarette are the same thing, yet it seems
that having cigarettes is a fundamental factor that works against
the success of their quit attempts. There is a clear need to
communicate that quitting means not smoking, and that not smoking
means not having cigarettes. Obviously this needs to be done
in a sensitive manner that does not alienate smokers.
To achieve this, consideration should be given to communications
that refer to "staying stopped" as the goal, rather than
quitting.
In this process, it could be valuable to separate messages about
the decision to quit from those about the process of staying
stopped. However, it is important that messages acknowledge and
support the necessary role of willpower in the quitting process. To
do anything else would undermine the effort that quitting takes and
would lessen the perception that the individual smoker has an
important role to play in the process.
Hence, other aids, supports and services need to be promoted as
being additional or complementary to, rather than a substitute for,
will power. Consideration should be given to developing messages
around the notion that individual characteristics such as willpower
and the desire to quit are necessary in deciding and preparing to
quit, but that aids and resources make a difference in staying
stopped.
Promotion of aids and resources
Messages that refer to reducing withdrawal symptoms and cravings
are regarded positively and create interest. Promoting medications,
such as Champix, with endorsement from a non-pharmaceutical
organisation such as the Cancer Institute NSW increases the likely
uptake of the message compared to it being promoted by a
pharmaceutical company. To get smokers to talk to doctors,
communications need to let them know that there is something new
and valuable to be gained from doing so, and that it won't just
result in them getting yet another lecture.
Cancer Institute NSW: Anita Dessaix, Donna Perez,
Mayanne Lafontaine, Trish Cotter
Social Research Centre: Michael Murphy (previously
Market Access)
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